Roof Repair & Replacement Contractors in Mesa, AZ

Work was completed. Crew (Geral Gordon and crew) was very professional, worked seamlessly and left the place in perfect condition.

We just want to thank you (Jeff) and your employees for the excellent and professional job in replacing our tile roof. Your employee’s (Juan Diaz and crew) were diligent, neat, pleasant, worked independently and very competent. It was such a pleasure to do business with a company with such high standards. We would highly recommend your company without reservations.

I have been so impressed with Roofstar! First let me say I was amazed with Mathew. From the first time he came to our house. Mathew was running about 5-10 minutes late. Mathew called and let me know he was close but would be a few minutes late. He was less than 5 minutes late. What a nice touch! Looking at his age as he appeared young, I wondered how much can he know about roofing? When Mathew came off the roof and explained every picture he took I was impressed. It was obvious he knew how to inspect a roof.

Mathew’s follow up was exactly what he said it would be. This day and age that type of service is hard to find!

On the 2 occasions that I spoke to your staff on the telephone I hung up thinking these employees must love their boss, because they cared so much for his customers.

I don’t make a habit out of sending this type of email, because we just expect good service. Your employees went above and beyond good service.

I look forward to refer friends and family in the future, hoping I never need your service again, but I know where I will call if I need my roof fixed.

I just wanted to personally thank both you (Jeff) and Mike for your help on this house. I appreciate that you took the time to schedule the repairs, confirm, and that your workers showed up on time and did a fantastic job! My husband is a general contractor, so we really appreciate it when a company stands by their word and delivers a great product. We will be adding you to our Recommended Vendor List and will put the word out there as much as we can for referrals! Thanks again for your help!

This is the second time I’ve used Roofstar for roof repairs. Jeff and Roofstar has been honest and fair with their prices compared to other companies however the big difference to me was with the customer service. Jeff Knudson, the owner, came out to our house personally to explain to me what the problem and the options were. Not everything was “urgent” or “required” to be repaired; some items were necessary and some were “nice to have” in order to prevent future repairs. I appreciated the honesty and the option to select the level of repairs that I needed and fit into my budget. Outside of some delays early on during the quote process, the work was completed timely and per the quote provided, no hidden fees or changes to the original quote. I am very happy with the work performed by Roofstar and will recommend Roofstar to any friends and neighbors requiring roof work.

Very impressed with Jeff’s response to my concern over a rain caused leak in our ceiling.

Jeff arrived promptly in the a.m. for an evaluation, congenial, confident – integrity fully present. The same characteristics I respected, wanted and needed and had happily experienced the moment I met him. After observing the
rather slight damage to the ceiling we went to the roof where he promptly flattened himself atop the shingles and like a practiced detective began to assess shingles and flashing, etc, in order to create a likely scenario that might have generated a leak. His minute attention to detail was impressive.

Having isolated the potential problem he proceeded to caulk here and there. He also took the time to address other concerns that I had regarding roofing issues going forward.

All in all Jeff delivered the kind of prompt, competent service all homeowners seek, are entitled to, and hope for in a tradesman.

Thank you, Jeff for living the kind of values that make owning a home worth the while.

Roofstar provided professional inspection and detail quotes on the repairs needed to be done for our properties. We collected a few quotes from different roofing companies for comparison. Roofstar repair cost was very competitive and reasonable. We ultimately chose to go with Roofstar because we felt confident that they would take care of the problems. They came back to correct the minor issue that we had and finished the job to our satisfaction without further questions. We would highly recommend Roofstar to our families and friends.

The estimator, James, was very pleasant, thorough, and did a great job of explaining what was needed to repair our roof. We thought that the quoted cost was reasonable and decided to go with Roofstar. We are happy that we did. Juan Diaz and his crew did an outstanding job with the repair and cleanup. Everything was accomplished per the quote and at the quoted price. Very happy and will recommend Roofstar to any neighbors needing roof work.