Ask Roofstar: What to Do in Case of a Roof Leak?

2 months ago

It’s an all too familiar scenario for many homeowners: You’re peacefully sitting in your living room, and suddenly a droplet lands on your forehead. Or, perhaps you spot an ominous stain creeping across your ceiling. Yes, that’s right – you have a roof leak. In the sweltering yet occasionally stormy environment of Mesa-Phoenix, Arizona, roof leaks can strike when least expected. But fear not! Here’s your action plan to handle a leaky roof with poise and precision.

Immediate Steps to Mitigate Damage

Before diving into the intricacies of repairs, it’s essential to ensure that the leak doesn’t escalate into a household disaster. Follow these immediate steps:

Contain the Water: Place a bucket or container under the dripping area to prevent water from spreading. If the ceiling is bulging, puncture it with a screwdriver to let the water out safely.
Protect Your Belongings: Move furniture, electronics, and other valuable items away from the affected area.
Disconnect Electrical Appliances: To prevent any electrical mishaps, ensure that you disconnect any appliances in the vicinity of the leak.

Identifying the Source of the Leak

Finding where the water is coming from can sometimes be more challenging than you’d expect. But, it’s a vital step in addressing the issue:

Check the Attic: With a flashlight in hand, inspect your attic. Look for signs of water, mold, or any obvious holes.
Trace the Water: Water doesn’t always drip straight down. It can travel along roof panels or lumber in the attic before dripping. Trace the path of the water, and it might lead you to the source.
Inspect Roof Valleys: The ‘valleys’, where two roof slopes meet, are common leak spots. Check if any shingles are missing or if the flashing is compromised.

Professional Roof Inspection: Why It’s Essential

While DIY spirit is admirable, roofing issues demand expert insight. Here’s why a professional roof inspection is invaluable:

In-depth Analysis: While you might spot the obvious issues, seasoned professionals can identify underlying problems, ensuring a holistic repair.
Safety: Climbing roofs, especially in wet conditions, can be risky. Leave it to those trained for such tasks.
Long-term Solutions: Instead of temporary fixes, a professional will provide solutions that stand the test of time.

Temporary Fixes While You Wait for the Pros

While waiting for a professional inspection and repair, consider these temporary measures to manage the situation:

Roofing Tape or Sealant: Apply a roofing tape or sealant to the source of the leak from inside the attic. Remember, this is just a short-term fix.
Tarps: If the leak is severe, consider placing a tarp on the roof. Ensure it’s securely fastened to prevent it from being blown away.

Prevention: The Best Cure

While it’s essential to address a roof leak promptly, preventing such issues in the first place is even better. A few proactive measures include:

Regular Roof Inspections: Make it a practice to have your roof inspected at least once a year.
Clean Gutters: Clogged gutters can lead to water buildup, eventually seeping into the roof.
Replace Damaged Shingles: Don’t wait for a leak. If you spot cracked or missing shingles, replace them immediately.

Conclusion

A roof leak, while inconvenient, doesn’t have to spell disaster for your Mesa-Phoenix home. With timely action, professional intervention, and a dash of preventive measures, you can ensure that your home remains the safe haven it’s meant to be. And remember, when in doubt, turn to the experts. At Roofstar, we pride ourselves on giving homeowners genuine advice and top-notch services. Because at the end of the day, we’ll tell you the truth about your roof.

Extremely pleased with our extensive roof repair work. The crew showed up early and we could hear them working on the roof all day for a number of days. The price was extremely fair for the scope of the job. I had other roofing companies give me a bid prior to Roofstar. But once Roofstar came out, inspected our roof and told us what needed to be done, I knew they were who we’d hire. They have integrity and honestly which is refreshing when hiring contractors.

Gail B.

We just want to thank you (Jeff) and your employees for the excellent and professional job in replacing our tile roof. Your employee’s (Juan Diaz and crew) were diligent, neat, pleasant, worked independently and very competent. It was such a pleasure to do business with a company with such high standards. We would highly recommend your company without reservations.

Duane and Elaine H.

Phoenix, AZ

From start until finish, Roofstar Arizona was the perfect choice for our house. We were given a very clear and thorough quote for the work our 30+ year old roof needed; we could’ve choose to ‘band-aid’ key areas and spend less, or we could spend the money and fix it right. We had saved and knew we’d have to spend a good amount of money for the work, but Roofstar was professional enough to offer choices. We had a slight miscommunication with regard to instruction with the on-site supervisor, and though we were able to easily clear things up, Roofstars’ owner Jeff drove himself to our home just to make sure our minds were at ease. Excellent touch. The workers were courteous and very thorough with the work. They stuck to the time needed to complete (we had good weather), and our home has a new roof, ready for the next 30 years. It looks great, and we have the confidence knowing the job was done right. Great work, guys. Highly recommend this company.

….03/2020–an update–we’ve had a few rainy days since the roof work–and everything is in fantastic order. These guys did a great job for us, and I know they will for you, too.

Dan Y.

Will refer your team and you…..you all fully understand and work for Total Customer Satisfaction…..hope sign generates a new client or two. Take care.

Jack B.

Fountain Hills, AZ

I want to extend my compliments to Santiago Sr & Jr. I really appreciated Santiago Sr’s sense of ’ownership’ with the job and recognize and am grateful for the effort that he and his son put into making sure the job was done well. They did excellent work! Thank you.

Louie B.

Scottsdale, AZ

After a monsoon storm ripped off half our asphalt shingles, I got several quotes from Valley roof companies. Roofstar impressed me with their quote, attention to detail, and quality photos showing the job as a whole. I went ahead used Roofstar, who replaced the entire roof while I was out of town and did a great job picking up the trash, sealing the A/C unit, and affixing new drip edges. I had a small issue with the new trim not matching the old color and the owner, Jeff, was kind enough to come back out and paint the trim himself. Would I recommend Roofstar to friends and family? SURE! They stand behind their work.

Chad H.

Jeff Knudson and Roofstar Arizona, Inc. came recommended to us. Much time was spent with physical, hands on inspection of our roof and specific “problem areas”. Each issue was thoroughly explained and reasonable solution provided. Repair was scheduled within 24 hours of accepting offer. Repair agents arrived on time and introduced themselves and explained what they were going to do. At the end of day one, the supervisor stopped to check on progress and see if an early start the next morning was alright with us. Each day grounds were cleaned leaving no sign anyone was here. On final day the laborers let us know they were finished. Within an hour Jeff arrived and made many trips up the ladder to inspect and made a short list of things they needed to finish the next morning. Job done! EXTREMELY pleased with Roofstar’s service and recommend.

Clayton T.

Sun Lakes, AZ

I have been so impressed with Roofstar! First let me say I was amazed with Mathew. From the first time he came to our house. Mathew was running about 5-10 minutes late. Mathew called and let me know he was close but would be a few minutes late. He was less than 5 minutes late. What a nice touch! Looking at his age as he appeared young, I wondered how much can he know about roofing? When Mathew came off the roof and explained every picture he took I was impressed. It was obvious he knew how to inspect a roof.

Mathew’s follow up was exactly what he said it would be. This day and age that type of service is hard to find!

On the 2 occasions that I spoke to your staff on the telephone I hung up thinking these employees must love their boss, because they cared so much for his customers.

I don’t make a habit out of sending this type of email, because we just expect good service. Your employees went above and beyond good service.

I look forward to refer friends and family in the future, hoping I never need your service again, but I know where I will call if I need my roof fixed.

Tom A.

Gilbert, AZ

Thanks, Jeff. We appreciate your prompt, professional and courteous service. Your team (Pedro Diaz and crew) was great.

Mike

Tempe, AZ

Love that they didn’t try and sell you a roof and repaired. Thanks for helping us get by to save up for complete repair. Work was done timely. I loved they had women roofers!

Candace B.

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