Choosing The Best Roof Replacement Contractors

We just want to thank you (Jeff) and your employees for the excellent and professional job in replacing our tile roof. Your employee’s (Juan Diaz and crew) were diligent, neat, pleasant, worked independently and very competent. It was such a pleasure to do business with a company with such high standards. We would highly recommend your company without reservations.

This is the second time I’ve used Roofstar for roof repairs. Jeff and Roofstar has been honest and fair with their prices compared to other companies however the big difference to me was with the customer service. Jeff Knudson, the owner, came out to our house personally to explain to me what the problem and the options were. Not everything was “urgent” or “required” to be repaired; some items were necessary and some were “nice to have” in order to prevent future repairs. I appreciated the honesty and the option to select the level of repairs that I needed and fit into my budget. Outside of some delays early on during the quote process, the work was completed timely and per the quote provided, no hidden fees or changes to the original quote. I am very happy with the work performed by Roofstar and will recommend Roofstar to any friends and neighbors requiring roof work.

Jeff found problems we knew were wrong with our roof that other Roofers who inspected & gave proposals missed. He was very straight forward, honest & always making sure our questions were answered. He & his crew showed us materials being used & explained everything! He got on the roof during the work to make sure things were going right. His crew are outstanding, respectful, honest and very clean. Couldn’t be more satisfied!! He came highly recommended & we can see why! Thank you Jeff, Juan and Crew for all your hard work. They care & take pride in their work & customers!

I want to extend my compliments to Santiago Sr & Jr. I really appreciated Santiago Sr’s sense of ’ownership’ with the job and recognize and am grateful for the effort that he and his son put into making sure the job was done well. They did excellent work! Thank you.

The estimator, James, was very pleasant, thorough, and did a great job of explaining what was needed to repair our roof. We thought that the quoted cost was reasonable and decided to go with Roofstar. We are happy that we did. Juan Diaz and his crew did an outstanding job with the repair and cleanup. Everything was accomplished per the quote and at the quoted price. Very happy and will recommend Roofstar to any neighbors needing roof work.

Very impressed with Jeff’s response to my concern over a rain caused leak in our ceiling.

Jeff arrived promptly in the a.m. for an evaluation, congenial, confident – integrity fully present. The same characteristics I respected, wanted and needed and had happily experienced the moment I met him. After observing the
rather slight damage to the ceiling we went to the roof where he promptly flattened himself atop the shingles and like a practiced detective began to assess shingles and flashing, etc, in order to create a likely scenario that might have generated a leak. His minute attention to detail was impressive.

Having isolated the potential problem he proceeded to caulk here and there. He also took the time to address other concerns that I had regarding roofing issues going forward.

All in all Jeff delivered the kind of prompt, competent service all homeowners seek, are entitled to, and hope for in a tradesman.

Thank you, Jeff for living the kind of values that make owning a home worth the while.