FAQs About A New Roof

3 years ago

If you recently found out that you need a new roof, you probably have a lot of questions and worries. Thankfully, getting a new roof isn’t as intimidating as it sounds. Roofstar Arizona is here to answer any questions you have so that you feel confident moving forward with your new roof.

FAQs About a New Roof

When Do I Need a New Roof?

It’s not always immediately obvious when you need a new roof. Sometimes you can tell just from looking at it – like if there are obvious signs of damage or wear. But sometimes it’s just time for a roof replacement, even if it doesn’t necessarily look like it. Here’s when you should get a new roof:

When your roof is over 20 years old: Some roofing materials, such as concrete or clay tile shingles or metal sheets, may have longer lifespans. But generally, you should replace your roof every 20-25 years to ensure that it’s up to standard.
Missing, curling, or cracked shingles: If you’re noticing any of these issues with your shingles, it’s likely time for a roof replacement.
There is water damage or moisture stains on your ceiling: Take a walk through your home and inspect the ceilings. If there’s water damage occurring on your ceiling, that means your roof isn’t doing its job properly. Light water damage may be easily repaired, but if it’s severe, an entire roof replacement may be in order.

How Long Will Getting a New Roof Take?

Generally, a roof replacement will take about 2-5 days. Roofstar Arizona always does its best to ensure that our roofs are finished in the explained timeframe, but external forces can sometimes cause delays.

Can I Install a New Roof Over the Old One?

If you’re looking into getting a new roof, you may have heard about “overlaying” – a process where new shingles are installed over the existing ones. Overlaying can be a good option in some circumstances, but it’s not always considered the best choice. Overlaying shingles can only be done once, so if your house has already been reroofed, the process cannot be repeated. Can I Choose New Roofing Materials?

If you want to shake up the aesthetic of your house, or if you’ve heard about the benefits of a certain material – for example, metal roofing- you might want to inquire about having these materials installed on your new roof. Whether or not this is possible depends on multiple factors, the biggest being the slope of your roof. Talk to your contractor about whether the material you want to use will work on your new roof.

What Are the Benefits of Replacing Your Roof?

There are many benefits of getting a new roof, even beyond the obvious. Some of the benefits are:

A New, Improved Look: Your house will look much better from the curb with a new roof, especially if it was getting noticeably old or damaged.
Improved Home Value: A new roof is a desirable trait in a house. If you’re looking to sell, having a new roof is a good way to increase the value.
Potential Energy Savings: If your current roof isn’t insulated properly, it may be costing you extra energy bills. Having a new roof installed may solve the insulation problem, causing you to save a little bit of money – and energy!

Feeling More Confident About Getting a New Roof?

We hope this FAQ has helped you feel more confident and assured in your decision to get your roof replaced. If you have any questions that weren’t answered here, feel free to give us a call at (480)-426-1915. We’ll always tell you the truth about your roof!

We just want to thank you (Jeff) and your employees for the excellent and professional job in replacing our tile roof. Your employee’s (Juan Diaz and crew) were diligent, neat, pleasant, worked independently and very competent. It was such a pleasure to do business with a company with such high standards. We would highly recommend your company without reservations.

Duane and Elaine H.

Phoenix, AZ

Roofstar provides great customer service. I was able to text the office manager and our job supervisor when I had questions and their response indicated concern and a desire to be helpful. The work was done in a timely manner and is high quality. I would definitely recommend to others.

Eva D.

I want to extend my compliments to Santiago Sr & Jr. I really appreciated Santiago Sr’s sense of ’ownership’ with the job and recognize and am grateful for the effort that he and his son put into making sure the job was done well. They did excellent work! Thank you.

Louie B.

Scottsdale, AZ

I have a new roof today thanks to Roofstar. From the estimate with Chris with understanding the process. Able to talk to all top brass with the care and interest in sharing the process through the team that showed up and did The work. Always willing to answer my questions I am thrilled with the results. Thanks Jeff, Jose, Juan, and Chris. I would highly recommend your team. Your onsite workers were fabulous. Make it a great day.

Nancy H.

Very impressed with Jeff’s response to my concern over a rain caused leak in our ceiling.

Jeff arrived promptly in the a.m. for an evaluation, congenial, confident – integrity fully present. The same characteristics I respected, wanted and needed and had happily experienced the moment I met him. After observing the
rather slight damage to the ceiling we went to the roof where he promptly flattened himself atop the shingles and like a practiced detective began to assess shingles and flashing, etc, in order to create a likely scenario that might have generated a leak. His minute attention to detail was impressive.

Having isolated the potential problem he proceeded to caulk here and there. He also took the time to address other concerns that I had regarding roofing issues going forward.

All in all Jeff delivered the kind of prompt, competent service all homeowners seek, are entitled to, and hope for in a tradesman.

Thank you, Jeff for living the kind of values that make owning a home worth the while.

Bob H.

Phoenix, AZ

After a monsoon storm ripped off half our asphalt shingles, I got several quotes from Valley roof companies. Roofstar impressed me with their quote, attention to detail, and quality photos showing the job as a whole. I went ahead used Roofstar, who replaced the entire roof while I was out of town and did a great job picking up the trash, sealing the A/C unit, and affixing new drip edges. I had a small issue with the new trim not matching the old color and the owner, Jeff, was kind enough to come back out and paint the trim himself. Would I recommend Roofstar to friends and family? SURE! They stand behind their work.

Chad H.

Our experience with Roofstar was very professional from the moment someone came out for the quote. They were the only company to get on our roof when they were initially quoting us. We really appreciated how thorough and professional they were. The crew working on our roof was very timely, clean and efficient. The quality of the roof exceeded our expectations. We could not feel happier about how it turned out! We will always refer Roofstar Arizona to friends and family! Our neighbor is actually going to get theirs done now because they saw the quality we received!

Andrea B.

I have been so impressed with Roofstar! First let me say I was amazed with Mathew. From the first time he came to our house. Mathew was running about 5-10 minutes late. Mathew called and let me know he was close but would be a few minutes late. He was less than 5 minutes late. What a nice touch! Looking at his age as he appeared young, I wondered how much can he know about roofing? When Mathew came off the roof and explained every picture he took I was impressed. It was obvious he knew how to inspect a roof.

Mathew’s follow up was exactly what he said it would be. This day and age that type of service is hard to find!

On the 2 occasions that I spoke to your staff on the telephone I hung up thinking these employees must love their boss, because they cared so much for his customers.

I don’t make a habit out of sending this type of email, because we just expect good service. Your employees went above and beyond good service.

I look forward to refer friends and family in the future, hoping I never need your service again, but I know where I will call if I need my roof fixed.

Tom A.

Gilbert, AZ

Work was completed. Crew (Geral Gordon and crew) was very professional, worked seamlessly and left the place in perfect condition.

Tony

Gilbert, AZ

Love that they didn’t try and sell you a roof and repaired. Thanks for helping us get by to save up for complete repair. Work was done timely. I loved they had women roofers!

Candace B.

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FAQs About A New Roof