How To Find The Right Roofing Contractor

3 years ago

A roof over your head – it’s a basic need for all of us. Do you want to know the truth about your roof? Does it only need repairs? What are the right roofing materials for your home and climate? Getting it right is crucial. How will you know you found the right roofing contractor? Getting it done right the first time is key. But, if these concerns are on your mind, you are in the right place.

Maybe it is a rainy day or you are wondering if the spots on your ceiling in the house are caused by a leak in your roof. Perhaps you are selling your home. When you make the call for an estimate, you want to know you can trust that the estimate will match the cost and you will be treated fairly.

Let’s dive into these questions in a little detail.

How do you find a Roofing contractor?

Keep it Local. Get referrals. There is less chance of potential issues when you choose a local contractor. They are more familiar with local rules and code regulations and have a relationship with area crews and suppliers.
Check for proper licensing and insurance. This includes all employees and subcontractors. Ask to see the paperwork and make sure your contractor provides you with a copy of their license and confirm their physical address.
If you have storm damage serious enough to involve an insurance claim, hire an experienced contractor to represent you through the process: Similar to having an attorney help you after being injured in an auto accident, an experienced roofer can represent you with a storm damage claim. Your trusted roofer can meet with your adjustor, provide proper estimates and help you navigate the claim process to ensure nothing is left out in completing repairs necessary to restore your home.
Don’t give in to pressure. Watch out for “storm chasers” from out of town who pressure you to sign a contract. Signing an agreement with a trusted local roofer will make sure the insurance adjuster didn’t miss anything. If necessary you can review your policy together to be sure all covered items are included. Your Insurance Agent is also a good advocate as they want to be sure you are more than satisfied when the claim is closed. Many Agents recommend Roofstar Arizona, Inc. to assist their clients through a claim process.
Experience. How long has the roofing contractor been in business? If less than 10 years, it will be difficult to determine the quality of their work. Are you getting a 10 or 15 year warranty from a company that has only been in business a few years? Think about it.

What 3 Things Should You Look For When You Get An Estimate?

Get an extensive warranty. Does it include workmanship coverage? If installed incorrectly, it may take months or years for the damage to show up—and insurance won’t pay for it. If the contractor won’t fix it (or worse, has gone out of business), your only recourse is to pay for their mistake yourself.
Pay your deductible. Any contractor who claims they can handle the repair without having the homeowner pay their insurance deductible is possibly committing insurance fraud, a felony in most states. The insurance deductible is the responsibility of the insured, and the contractor should reflect that in the quote.
Know your material choices. A contractor who does not offer you choices is not looking out for your best interest. The style and color of the shingles you install can affect the resale value of your home.

How Can You Know You Can Trust A Roofer?

Honesty. It comes naturally to us at Roofstar Arizona. It is the basis and core of our relationship with our customers. Our customers consistently tell us that our work matches our reputation. Shortcuts are not how we operate. Our prices are consistent and with our detailed diagrams in our estimates so you will visually know what you are getting.

In order to choose the most trustworthy roofer, consider these 3 points:

Reputation. The last thing you as a customer would want is a roofing contractor that takes unsafe shortcuts that will cost you in the long run.
Upgrades. Are they available? And, do they cost extra?
Professionalism. The way the Roofing Contractor and their employees treat you in the process of getting the estimate and throughout the job.

From the foundation to the roof, you want to work with honest contractors for your home. We go above and beyond. We treat our customers with respect and give you the best. It’s a mindset for all our employees and for your roofing job.

Roofstar: We Tell You The Truth About Your Roof!

Getting through all these questions with high marks is how you will know you have found a reputable and trustworthy roofing contractor. Give us a call today at (480) 426-1915 and avoid paying for expensive interior repairs. Knowing you are in solid hands with Roofstar Arizona will give you peace-of-mind. Being a Roofing Contractor in Arizona is a science and an art. Staying knowledgeable in the roofing market and in the industry materials and being trustworthy is what drives our business.

I have been so impressed with Roofstar! First let me say I was amazed with Mathew. From the first time he came to our house. Mathew was running about 5-10 minutes late. Mathew called and let me know he was close but would be a few minutes late. He was less than 5 minutes late. What a nice touch! Looking at his age as he appeared young, I wondered how much can he know about roofing? When Mathew came off the roof and explained every picture he took I was impressed. It was obvious he knew how to inspect a roof.

Mathew’s follow up was exactly what he said it would be. This day and age that type of service is hard to find!

On the 2 occasions that I spoke to your staff on the telephone I hung up thinking these employees must love their boss, because they cared so much for his customers.

I don’t make a habit out of sending this type of email, because we just expect good service. Your employees went above and beyond good service.

I look forward to refer friends and family in the future, hoping I never need your service again, but I know where I will call if I need my roof fixed.

Tom A.

Gilbert, AZ

Roofstar provided professional inspection and detail quotes on the repairs needed to be done for our properties. We collected a few quotes from different roofing companies for comparison. Roofstar repair cost was very competitive and reasonable. We ultimately chose to go with Roofstar because we felt confident that they would take care of the problems. They came back to correct the minor issue that we had and finished the job to our satisfaction without further questions. We would highly recommend Roofstar to our families and friends.

Andrea S.

Just met Santiago. Every business should have a representative like him!

George D.

Sun Lakes, AZ

I have a new roof today thanks to Roofstar. From the estimate with Chris with understanding the process. Able to talk to all top brass with the care and interest in sharing the process through the team that showed up and did The work. Always willing to answer my questions I am thrilled with the results. Thanks Jeff, Jose, Juan, and Chris. I would highly recommend your team. Your onsite workers were fabulous.

Nancy H.

If you are looking for honesty and integrity, look no further. I just had Roofstar repair my roof and they did a great job. We had another company re-do our roof 6 years ago and we were not expecting to have issues. I had a few roofing companies come out and give us estimates on fixing what the other company did wrong. All of the other companies said we had to re-do our whole roof, quoting around $12,000. Roofstar was recommended by my brother who is an insurance agent. He said he has used Roofstar for the past 15 years and said Jeff the owner was the nicest and most honest person he has worked with. He recommends all of his clients to Roofstar.

Bill came out and looked at the roof and said we had a unique issue with the roof. He said he didn’t want to miss quote us and wanted to talk to Jeff (the owner) to get his opinion. The quote came in, but I had a question on how something was going to be fixed. Jeff (the owner) came out to my house and spent at least an hour looking at what need to be done. Tell me, what other company’s owner would come out personally and look at a roof??? Especially in the hot Arizona summer??? Not only did Jeff come out, he figured out that we only needed to repair 50% of the roof and saved us over half of what all the other companies were going to charge. Seriously, who does that these days??? Most companies try to over sell so they can make a larger profit, Jeff didn’t do that!

The crew was great, on time and very professional. They did a great job and made sure they cleaned up after they left each day.

It’s sad that we had to have our roof re-done after only 6 years, but now I feel safe knowing the job was done right.

Thanks to Jeff and Bill for the professionalism and the high level of integrity!

I will recommend Roofstar to all of my friends.

Tino G.

Gilbert, AZ

Love that they didn’t try and sell you a roof and repaired. Thanks for helping us get by to save up for complete repair. Work was done timely. I loved they had women roofers!

Candace B.

Our experience with Roofstar was very professional from the moment someone came out for the quote. They were the only company to get on our roof when they were initially quoting us. We really appreciated how thorough and professional they were. The crew working on our roof was very timely, clean and efficient. The quality of the roof exceeded our expectations. We could not feel happier about how it turned out! We will always refer Roofstar Arizona to friends and family! Our neighbor is actually going to get theirs done now because they saw the quality we received!

Andrea B.

Andrea S.

I want to extend my compliments to Santiago Sr & Jr. I really appreciated Santiago Sr’s sense of ’ownership’ with the job and recognize and am grateful for the effort that he and his son put into making sure the job was done well. They did excellent work! Thank you.

Louie B.

Scottsdale, AZ

Will refer your team and you…..you all fully understand and work for Total Customer Satisfaction…..hope sign generates a new client or two. Take care.

Jack B.

Fountain Hills, AZ

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